Park Royal Beach Cancun Hotel, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Blvd. Kukulcan Km 12.5, Cancun, Mexico, 77500

“The hotel's prime location right across from La Isla shopping mall made it easy for us to enjoy a day of shopping and dining before relaxing on the beautiful beach.”view full review

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“Wonderful resort with attentive and caring staff” view full review

Top location:Highly rated by recent guests(8.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Park Royal Beach Cancun guests are invited to a full breakfast served for free.

There are no extra beds provided in a room.

Pets are not allowed.

Year renovated:2007

Number of floors:6

Number of rooms:39

Former name

park royal golden cancun

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family King Suite

Max:

2 persons

800 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Superior Deluxe Room

Max:

2 persons

800 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Cancun 6.4 mi

Airports

Cancun (CUN) 12.8 mi

Isla Mujeres (ISJ) 18.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Restaurant Options

“The food in the buffet and the specialty restaurants at Park Royal Beach Resort was very good. I particularly enjoyed the variety available, which made every meal exciting. The experience of dining at the specialty restaurants is a must; I recommend making reservations for an even better culinary adventure.” view full review

Fun Kids' Splash Park

“I loved the addition of the kids splash park. It kept my children entertained for hours! They enjoyed the slides and water features, and I could relax knowing they were having a fantastic time in a safe environment. It truly enhanced our family vacation experience.” view full review

Comfortable Family Suite

“Our family suite was spacious and comfortable, perfect for our getaway. It was well-equipped and provided us with everything we needed for a relaxing stay. The clean and fresh atmosphere made it feel like a home away from home.” view full review

Relaxing Adult Pool Area

“The adult pool area was a highlight of my stay. It provided a serene atmosphere away from the bustling family areas. I appreciated the beautiful views and tranquil setting, perfect for unwinding while enjoying refreshing cocktails.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Table tennis
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Outdoor dining area

Children

Cribs
Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Massage
Open-air bath
Public Bath
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Blvd. Kukulcan Km 12.5, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulcan Km 12.5, Cancun, Mexico, 77500

City landmarks

CancunMexico

Avenida Kukulkan

3800 ft

Museums

Museo Subacuatico de Arte

3300 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

2700 ft

Beach

Playa Marlin

3700 ft

Mall

Luxury Avenue

4300 ft

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

3700 ft

Shopping Area

Flamingo Mall

2100 ft

Mall

Kukulcan Plaza

4200 ft

Shopping Area

Luxury Avenue Cancun

4200 ft

Blvd. Kukulcan

Parque Ventura Cancun

2700 ft

Blvd. Kukulcan 13

Marlin Beach

3300 ft

Night club

Coco Bongo

1.7 mi

Blvd. Kukulcan Km 9

Cancun Convention Center

1.8 mi

Chetumal Km 36. 5

Water Park at The Grand

4900 ft

Beach

Chac Mool Beach

1.4 mi

Night club

The City Nightclub

1.8 mi

Night club

Palazzo

1.9 mi

Blvd. Kukulcan

Dolphinaris Cancun

1.5 mi

Night club

H Roof

1.4 mi

Beach

Playa Forum

1.7 mi

Night club

Daddy'O

1.7 mi

Beach

Mandala Beach Club

1.8 mi

Nearby

Mall

La Isla Shopping Village

1400 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

400 ft

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

300 ft

Aquarium

Interactive Aquarium

1200 ft

Museums

Cancun Wax Museum

1400 ft

Shopping Area

Fashion Harbour

1300 ft

Mall

La Madonna

1200 ft

Parks

arte Garden

1300 ft

Restaurants

Pepe's pier

1300 ft

Royal pier

La 3a Ronda Cancun

2200 ft

Blvd. Kukulcan

Santos Mariscos

1300 ft

Blvd. Kukulcan Km. 12.7

BeachWalk Restaurant

1300 ft

Boulevard Kukulcan Km 14.5

Cheesters

1300 ft

Blvd Kukulcan Km 15

Baskin Robbins El Parian

1300 ft

Boulevard Kulkulman

Italiannis

1300 ft

Plaza la Isla

Italianis

1300 ft

Kukulcan Blvd 9

Haagen-Dazs

3900 ft

Blvrd Kukulkan Plaza Caracol Shopping Center

Hooters

3900 ft

Boulevard Kukulkan Km. 12.5 Plaza La Isla Cancun

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

6.4

Location

8.4

Service

7.4

Dining

5.2

4/5 based on 5220 reviews

#77 of 188 hotels in Cancun based on Tripadvisor

Jackson

United Kingdom, January 2025

7.2/10

The Park Royal Cancun offers an incredible beach that’s hard to beat, and the hotel has a clean and well-kept environment. The dining options could use some improvement, as the food was just okay, but we did enjoy El Pescador for seafood. The service was a mixed bag, with some staff being excellent while others seemed inattentive. Overall, it’s a solid choice for families, especially considering the value for money we found during our stay.

Rooms

7.0

The rooms were okay in size and very clean, but the lack of ventilation with sealed windows was disappointing.

Service

7.0

While some staff were amazing, particularly Alfredo at La Veranda, we did experience issues with service attitudes that could have been better.

Location

9.0

The location is fantastic, with easy access to beautiful beach front and nearby shopping areas. It felt convenient for exploring Cancún.

Dining

6.0

The dining experience was rather average; we had a few good meals but overall found the food options limited and repetitive, especially at the buffet.

Facilities

7.0

Facilities were decent, with a clean and well-equipped gym, but the evening activities left a lot to be desired.

Riley

United Kingdom, January 2025

6.0/10

I had a mixed experience at Park Royal Cancun. The hotel features a spacious beach and several pools, which were great for relaxing, but I faced some issues with the overall dining experiences and room arrangements. The service was friendly and engaging, though the food quality was lacking at times. Overall, while it has some nice amenities, I expected more regarding the dining options and room standards.

Rooms

5.0

The room we received was not what we expected, with twin beds instead of a larger one for our anniversary trip. The overall cleanliness was good, but it lacked the amenities we hoped for.

Service

7.0

The service was quite friendly, especially from staff like Juan who tried to help us with our situation, though we also experienced some frustrating interactions.

Location

8.0

The hotel is conveniently located, right across from a mall, making it easy to explore local shops. The beach area is large and offers a beautiful view but isn't ideal for swimming due to safety concerns.

Dining

5.0

Dining was rather disappointing; the food quality varied, and certain meals left much to be desired. I found the buffet repetitive and not very appealing.

Facilities

6.0

The hotel has a nice pool area and extensive beach space, but some amenities were underwhelming compared to what was promised.

Paul

United Kingdom, January 2025

8.0/10

I had an amazing time at Park Royal, where the staff was exceptionally welcoming and attentive. The activities were enjoyable, especially Casino Night! However, I found the dining experience a bit hit-or-miss and my room view left something to be desired. Overall, it’s a great place for a quieter getaway with plenty of nearby attractions.

Rooms

7.0

The room was very clean and well-maintained; however, the view was disappointing as it overlooked a pile of dirt without a balcony.

Service

10.0

The service was fabulous, with friendly staff always ready to assist; Gabriel in the buffet was particularly outstanding.

Location

9.0

The hotel's location was perfect, conveniently situated near a shopping center and close to vibrant nightlife, making it very easy to explore the area.

Dining

6.0

The dining experience varied; while breakfast options were decent, lunch and dinner were less impressive with some dishes being just warm.

Facilities

8.0

The facilities, especially the beach access and pool area, were enjoyable and well-kept, offering a great spot to relax.

Rob

United Kingdom, January 2025

6.6/10

The resort had a lovely beach and clean, spacious rooms, but the dining options left much to be desired, particularly at breakfast. While some facilities like the pool were nice, the overall experience was marred by inconsistent service and poor entertainment options. The quiet surroundings meant we ventured out more than we planned, which added to our costs.

Rooms

7.0

The rooms were clean and spacious, ideal for our family, although they were quite basic and in need of updates.

Service

6.0

Service was a mixed bag; most staff were welcoming, yet the evening entertainment was lacking, and we frequently felt overwhelmed by the attention.

Location

9.0

The hotel's prime location right on the beach made it easy to enjoy the beautiful landscape and also provided access to livelier spots a short walk away.

Dining

5.0

Dining was quite disappointing with repetitive food options, especially for breakfast, though there was one standout steakhouse that we enjoyed.

Facilities

6.0

Facilities were decent overall, with a nice pool and outdoor areas, but some parts like the pathways needed repair work.

Christian

United Kingdom, October 2024

6.0/10

I had a decent stay at Park Royal Resort Cancun. The rooms were clean and I appreciated the respectful staff, but the food variety was quite limited, and I was very disappointed by the lack of a balcony in my room despite expecting one. The entertainment options were also lacking compared to other resorts I've visited. While the beach wasn't ideal due to seaweed, I found the overall experience to provide some good moments, especially thanks to a few attentive staff members.

Rooms

6.0

The room was clean but did not meet my expectations as it lacked a balcony, which was quite disappointing.

Service

7.0

The staff was respectful, but I did not feel accommodated regarding my room request, which left me frustrated.

Location

7.0

The location is decent within the hotel zone, but the beach condition could be improved as it had noticeable seaweed.

Dining

5.0

The food selection was quite limited, and while I enjoyed a few dishes, the overall dining experience lacked variety and flair.