Park Royal Beach Cancun, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Blvd. Kukulcan Km 12.5, Cancun, Mexico, 77500

“The hotel's location is fantastic, with the beach just steps away and a vibrant nightlife scene within walking distance.”view full review

Park Royal Beach Cancun, a 4-star Cancun hotel rated 7.1/10 on Booking.com, offers an All-Inclusive plan with a range of dining options, outdoor pools, and a spa. Enjoy family-friendly amenities alongside spacious accommodations ideal for relaxation.

Rooms & Amenities

Rooms at Park Royal Beach Cancun provide a comfortable stay with options including Deluxe and Family Suites. Key features include a private terrace, minibars, and a maximum capacity of up to six guests in select accommodations.

Dining Options

Dining options feature a buffet-style restaurant and specialty dining experiences, including Italian cuisine at El Mirador. Guests can enjoy drinks at the on-site bars, including a sky bar with sunset views.

Leisure & Entertainment

Leisure activities encompass outdoor pools, a spa, and beach access for water sports and relaxation. Evening entertainment includes themed shows and excursions like whale watching during the season.

Services & Location

Park Royal Beach Cancun features services such as 24-hour room service and concierge assistance. It is situated near major attractions like Playa Marlin and Kukulcan Plaza, enhancing the convenience for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite Balcony

2 persons

74 m²

2 Single beds

Shower

Coffee machine

room details

Deluxe King

2 persons

36 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Superior

2 persons

74 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Double

2 persons

36 m²

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 10.3 km

Airports

Cancun (CUN) 20.6 km

Isla Mujeres (ISJ) 29.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“During my stay, I was genuinely impressed by the food quality in the resort. The variety offered at the buffet was fantastic, with all meals being fresh and well-prepared. The breakfast spread featured fresh fruits and juices that truly set the tone for a wonderful day ahead. The dining at the Mexican restaurant was a stand-out experience. I want to give special thanks to the attentive servers Eric and Alphonso for making our meals nice!” view full review

Relaxing Leisure Activities

“One of my favorite aspects of my stay was the amazing range of leisure activities provided throughout the day. It was great that there were options for everyone, ensuring that no one would ever feel bored. I especially enjoyed participating in sports activities organized by the poolside. They truly made my vacation more dynamic and enjoyable!” view full review

Comfortable Room Setup

“The room I stayed in was spacious and comfortable. I particularly loved the well-appointed setup that allowed for a relaxing atmosphere. Despite the humidity indoors, the bed was incredibly comfortable, making it easy to rest after a long day of fun by the beach. The mini-bar had a decent selection of drinks, and the ample hot water supply was a bonus.” view full review

Engaging Entertainment Options

“The resort kept the entertainment flowing throughout the day, which I greatly appreciated. The daytime activities led by the team, including Jhonny and Pepe, were entertaining and well-organized. There were always fun things happening, keeping the atmosphere lively and engaging. I truly felt like there was never a dull moment during my stay!” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Table tennis
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Outdoor dining area

Children

Cots
Babysitting/Child services
Board games
Children's pool
Children's play area
Toys
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Massage
Public Bath
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Blvd. Kukulcan Km 12.5, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 12.5, Cancun, Mexico, 77500

City landmarks

Landmark

Avenida Kukulkan

1.1 km

Museum

Museo Subacuatico de Arte

990 m

Landmark

Museo de Arte Popular Mexicano

820 m

Beach

Playa Marlin

1.1 km

Mall

Luxury Avenue

1.3 km

Landmark

Museo Sensorial del Tequila

1.1 km

Shopping Area

Flamingo Mall

610 m

Mall

Kukulcan Plaza

1.3 km

Shopping Area

Luxury Avenue Cancun

1.3 km

Landmark

Parque Ventura Cancun

820 m

Landmark

Marlin Beach

990 m

Night club

Coco Bongo

2.8 km

Landmark

Cancun Convention Center

2.9 km

Landmark

Water Park at The Grand

1.5 km

Beach

Chac Mool Beach

2.3 km

Night club

The City Nightclub

2.8 km

Night club

Palazzo

3.0 km

Landmark

Dolphinaris Cancun

2.4 km

Night club

H Roof

2.3 km

Beach

Playa Forum

2.8 km

Night club

Daddy'O

2.8 km

Beach

Mandala Beach Club

2.8 km

Nearby

Mall

La Isla Shopping Village

410 m

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

100 m

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

80 m

Aquarium

Interactive Aquarium

340 m

Museum

Cancun Wax Museum

410 m

Shopping Area

Fashion Harbour

370 m

Mall

La Madonna

350 m

Park

arte Garden

370 m

Restaurants

La 3a Ronda Cancun

660 m

Blvd. Kukulcan

Pepe's pier

390 m

Royal pier

Santos Mariscos

370 m

Blvd. Kukulcan Km. 12.7

BeachWalk Restaurant

370 m

Boulevard Kukulcan Km 14.5

Cheesters

370 m

Blvd Kukulcan Km 15

Baskin Robbins El Parian

370 m

Boulevard Kulkulman

Italiannis

370 m

Plaza la Isla

Italianis

380 m

Kukulcan Blvd 9

Haagen-Dazs

1.2 km

Blvrd Kukulkan Plaza Caracol Shopping Center

Hooters

1.2 km

Boulevard Kukulkan Km. 12.5 Plaza La Isla Cancun

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 5220 reviews

#77 of 188 hotels in Cancun based on Tripadvisor

Jackson

United Kingdom, January 2025

7.2/10

The Park Royal Cancun offers an incredible beach that's hard to beat, and the hotel has a clean and well-kept environment. The dining options could use some improvement, as the food was just okay, but we did enjoy El Pescador for seafood. The service was a mixed bag, with some staff being excellent while others seemed inattentive. Overall, it's a solid choice for families, especially considering the value for money we found during our stay.

Rooms

7.0

The rooms were okay in size and very clean, but the lack of ventilation with sealed windows was disappointing.

Service

7.0

While some staff were amazing, particularly Alfredo at La Veranda, we did experience issues with service attitudes that could have been better.

Location

9.0

The location is fantastic, with easy access to beautiful beach front and nearby shopping areas. It felt convenient for exploring Cancun.

Dining

6.0

The dining experience was rather average; we had a few good meals but overall found the food options limited and repetitive, especially at the buffet.

Facilities

7.0

Facilities were decent, with a clean and well-equipped gym, but the evening activities left a lot to be desired.

Riley

United Kingdom, January 2025

6.6/10

I had a mixed experience at Park Royal Cancun. The hotel features a spacious beach and several pools, which were great for relaxing, but I faced some issues with the overall dining experiences and room arrangements. The service was friendly and engaging, though the food quality was lacking at times. Overall, while it has some nice amenities, I expected more regarding the dining options and room standards.

Rooms

5.0

The room we received was not what we expected, with twin beds instead of a larger one for our anniversary trip. The overall cleanliness was good, but it lacked the amenities we hoped for.

Service

7.0

The service was quite friendly, especially from staff like Juan who tried to help us with our situation, though we also experienced some frustrating interactions.

Location

8.0

The hotel is conveniently located, right across from a mall, making it easy to explore local shops. The beach area is large and offers a beautiful view but isn't ideal for swimming due to safety concerns.

Dining

5.0

Dining was rather disappointing; the food quality varied, and certain meals left much to be desired. I found the buffet repetitive and not very appealing.

Facilities

6.0

The hotel has a nice pool area and extensive beach space, but some amenities were underwhelming compared to what was promised.

Paul

United Kingdom, January 2025

8.0/10

I had an amazing time at Park Royal, where the staff was exceptionally welcoming and attentive. The activities were enjoyable, especially Casino Night! However, I found the dining experience a bit hit-or-miss and my room view left something to be desired. Overall, it's a great place for a quieter getaway with plenty of nearby attractions.

Rooms

7.0

The room was very clean and well-maintained; however, the view was disappointing as it overlooked a pile of dirt without a balcony.

Service

10.0

The service was fabulous, with friendly staff always ready to assist; Gabriel in the buffet was particularly outstanding.

Location

9.0

The hotel's location was perfect, conveniently situated near a shopping center and close to vibrant nightlife, making it very easy to explore the area.

Dining

6.0

The dining experience varied; while breakfast options were decent, lunch and dinner were less impressive with some dishes being just warm.

Facilities

8.0

The facilities, especially the beach access and pool area, were enjoyable and well-kept, offering a great spot to relax.

Rob

United Kingdom, January 2025

6.6/10

The resort had a lovely beach and clean, spacious rooms, but the dining options left much to be desired, particularly at breakfast. While some facilities like the pool were nice, the overall experience was marred by inconsistent service and poor entertainment options. The quiet surroundings meant we ventured out more than we planned, which added to our costs.

Rooms

7.0

The rooms were clean and spacious, ideal for our family, although they were quite basic and in need of updates.

Service

6.0

Service was a mixed bag; most staff were welcoming, yet the evening entertainment was lacking, and we frequently felt overwhelmed by the attention.

Location

9.0

The hotel's prime location right on the beach made it easy to enjoy the beautiful landscape and also provided access to livelier spots a short walk away.

Dining

5.0

Dining was quite disappointing with repetitive food options, especially for breakfast, though there was one standout steakhouse that we enjoyed.

Facilities

6.0

Facilities were decent overall, with a nice pool and outdoor areas, but some parts like the pathways needed repair work.

Christian

United Kingdom, October 2024

6.0/10

I had a decent stay at Park Royal Resort Cancun. The rooms were clean and I appreciated the respectful staff, but the food variety was quite limited, and I was very disappointed by the lack of a balcony in my room despite expecting one. The entertainment options were also lacking compared to other resorts I've visited. While the beach wasn't ideal due to seaweed, I found the overall experience to provide some good moments, especially thanks to a few attentive staff members.

Rooms

6.0

The room was clean but did not meet my expectations as it lacked a balcony, which was quite disappointing.

Service

7.0

The staff was respectful, but I did not feel accommodated regarding my room request, which left me frustrated.

Location

7.0

The location is decent within the hotel zone, but the beach condition could be improved as it had noticeable seaweed.

Dining

5.0

The food selection was quite limited, and while I enjoyed a few dishes, the overall dining experience lacked variety and flair.